VoIP Battle Heats Up

By Don Reisinger  |  Posted 08-27-2010 Print

Google unveiled a new VoIP service for Gmail. The service allows users to place free calls to phones in both the United States and Canada. International calls are offered for a fee.CIO Takeaway

Although Gmail's VoIP service isn't as robust as alternatives, such as the long-established Skype, you'll want to watch this closely. This is especially true if you already employ Gmail in your operation. The VoIP service will only be improved in the coming months, and since it's a convenient (and free) calling option, you'll want to encourage employees to try it out. After all, if you're already using Skype wit some degree of success, Google's option should work just as well.


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