The New Reality for Customer Engagement
Date: 5/31/2018 @ 1 p.m. ET
Midtier Firms Focus on Newer Mobile Technologies
Workers at companies with less than $500 million in revenue employ fewer mobile tools than their large-business counterparts, but more of the technology they do use is state of the art. Smart phones are more common in smaller businesses than in larger ones, having surpassed regular cell phones. Smaller firms deploy fewer high-speed mobile networks, like WiMAX, than larger companies do, but they're also less burdened with supporting older technologies, such as dial-up and pagers.
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