The New Reality for Customer Engagement
Date: 5/31/2018 @ 1 p.m. ET
Productivity and Responsiveness Drive SMB Mobility
Small and midsize businesses look to mobility to provide a competitive advantage, through gains in communication speed and productivity. This meshes well with smaller companies' general nimbleness and adaptivity. But it also intensifies the problems midtier users report, such as dropped connections, synchronization issues and unfriendly ergonomics.
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