Finding 4

By Brian P. Watson  |  Posted 06-13-2008 Print Email

WEBINAR:
Live

The New Reality for Customer Engagement


Date: 5/31/2018 @ 1 p.m. ET

FINDING 4
Mobility in Midtier Firms Leads to Higher Costs, More IT Skills Needed

Only one-sixth of IT support calls in small- and midsize companies are mobility-related. But hardware and software costs have increased in the past three years because of mobility, and there has been a dramatic rise in the need to invest in new IT support skills.



 

Submit a Comment

Loading Comments...
eWeek eWeek

Have the latest technology news and resources emailed to you everyday.