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Finding 4

By Brian P. Watson  |  Posted 06-13-2008 Print

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FINDING 4
Mobility in Midtier Firms Leads to Higher Costs, More IT Skills Needed

Only one-sixth of IT support calls in small- and midsize companies are mobility-related. But hardware and software costs have increased in the past three years because of mobility, and there has been a dramatic rise in the need to invest in new IT support skills.



 

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