CIOs and Technology
The New Reality for Customer Engagement
Midmarket CIOs Remain Focused on Technology
At large companies, strategy is the CIO's No. 1 job, but at small and medium businesses, strategy plays second fiddle to keeping IT running. With fewer management resources, SMBs are more reliant on their CIOs to provide technological direction and oversight. CIOs at smaller companies are most likely to say their prominent role is being the "person who makes sure the technology works," while those at larger organizations say it's being the "enabler/executer of business strategy."
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