AirTran Systems Upgrade Hits Turbulence

By CIOinsight  |  Posted 06-21-2006 Print Email


The New Reality for Customer Engagement

Date: 5/31/2018 @ 1 p.m. ET

Snafu at the discount airline: A "preplanned outage" to update its reservations and check-in systems turned into an all-day unplanned outage, delaying flights.


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