The New Reality for Customer Engagement
Articles and Reports
- The Facts
and Nothing But the Facts
By Susan Osterfelt. DM Review, Vol. 11, No. 8, pages 16-20, August 2001
- The New Face of Business Intelligence
By Dan Kara. Software Magazine, October/November 2000, Vol. 20, No. 5, pages 32-38
- DataWarehousing Online
- The Data Warehousing Institute
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