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Balsillie: BlackBerry Shutdown Will Never Happen Again

By Wayne Rash  |  Posted 05-11-2007 Print

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Research in Motion co-CEO Jim Balsillie said the BlackBerry shutdown last month was caused by a process error and the problem has been "unambiguously solved."

ORLANDO, Fla.—In a rare one-on-one interview with eWEEK, Research in Motion co-CEO Jim Balsillie said that the event that shut down e-mail for BlackBerrys in the United States for hours last month was due to "a process thing," and that steps had been taken to ensure that it could never happen again.



 

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