The Power of Now
The New Reality for Customer Engagement
Date: 5/31/2018 @ 1 p.m. ET
The Power of Now at GE
$1.6 billion saved last year from digitization, roughly 16% of the $10 billion GE expects to save annually by 2006
$3 million saved by GE's plastics division on payroll costs so far from switching to digital cockpits
$100 million freed up by digitizing inventory, accounts payable and receivables
$6 million saved in interest payments last year by knowing which customers paid bills late
5% improvement in GE Power Systems' inventory turns, and 10% hike in receivables turnover
$680 million cut from total purchasing costs last year by using online auctions
2 Times as many customers per salesperson can be handled, thanks to cockpits that guide price and sales
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