Survey Finds VOIP Satisfaction, Despite Some Disconnect

By Paula Musich  |  Posted 05-31-2006 Print


EUC with HCI: Why It Matters

A new survey about VOIP usage reveals that technical glitches and service problems are prevalent, but that customers are still mostly satisfied.

With voice over IP consumer usage poised to become a mass market, existing users are fairly satisfied with their service, according to a new survey released on May 31 by SupportSoft.


Submit a Comment

Loading Comments...
eWeek eWeek

Have the latest technology news and resources emailed to you everyday.

By submitting your information, you agree that cioinsight.com may send you cioinsight offers via email, phone and text message, as well as email offers about other products and services that cioinsight believes may be of interest to you. cioinsight will process your information in accordance with the Quinstreet Privacy Policy.

Click for a full list of Newsletterssubmit