Survey Finds VOIP Satisfaction, Despite Some Disconnect

By Paula Musich  |  Posted 05-31-2006 Print Email


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A new survey about VOIP usage reveals that technical glitches and service problems are prevalent, but that customers are still mostly satisfied.

With voice over IP consumer usage poised to become a mass market, existing users are fairly satisfied with their service, according to a new survey released on May 31 by SupportSoft.


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