Despite IT Support, Customer Service Is Getting Worse

By Allan Alter  |  Posted 11-21-2006 Print Email

WEBINAR: On-Demand

Know the Risk: Digital Transformation's Impact on Your Business-Critical Applications REGISTER >

November 2006 Customer Strategies Survey, Part 4: Customer satisfaction is taking a hit as problems with billing, e-mail response time, service quality and other nagging issues drag on.


 

Submit a Comment

Loading Comments...
Manage your Newsletters: Login Register