How the survey was done: CIO Insight designed the e-business survey in partnership with Survey.com, a San Jose, Calif.-based supplier of custom online research services. CIOs, chief technology officers and vice presidents of information technology and services from a number of sources, including third-party lists and other Ziff Davis Media publications, were invited to participate in the study by e-mail. The survey was then posted on a password-protected Internet site, and 403 people responded between Oct. 15 and Oct. 17, 2001.
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