Trend 26: Process Management Revs Up
The New Reality for Customer Engagement
Date: 5/31/2018 @ 1 p.m. ET
IT spurs search for process management technologies. Since IT now plays a leading role in business process improvement, it's not surprising that CIOs should turn to technology tools to help companies model their processes and adjust them on the fly.
IT executives will turn increasingly to business process management and modeling technologies going forward, and are upping their investments while exploring new tools.
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