By Edward H. Baker  |  Posted 04-01-2003 Print Email

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"The Adaptive Imperative"
Perspectives on Business Innovation
Cap Gemini Ernst & Young, March 2003

"Organic IT"
By Frank D. Gillett, et al. TechStrategy Report
Forrester Research Inc., April 2002

"Innovative Technologies: What's the Impact for IT Services Providers and End-User Organizations?"
By Alan MacNeela and Peter Redshaw Gartner Inc., November 2002


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