Free iPhone 4 Case Does Little to Quell Complaints About Apple
The New Reality for Customer Engagement
Apple announced last week that it is now allowing iPhone 4 customers to order a free case via an application they must download from the App Store. Customers can choose from several different options, including Apple's Bumper. But as the company tries to fix the device's connectivity problems with a new case, complaints continue to fly over how poorly Apple is handling the iPhone 4's antenna issues.
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