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    Smart Cities, Smarter Cybersecurity?

    A study on smart cities, those that apply technology to solve problems in urban communities, warns that ensuring that they are cyber-safe will require resources and shared responsibility. The report, "Building Smarter Cities and Communities: Insights from Citiz...read more
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    Leading Firms' Secret Sauce for CX

    Companies that use technology to improve customer experience and balance it with investment in human resources distinguish themselves from the pack, says a new report. Such "iconic companies," those businesses that maintain the highest levels of customer ex...read more
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    Risk Is IT's Problem No Matter What

    Cyber risks created outside the IT department's realm remain IT's problem, according to a new survey. The results point to the importance of putting identity at the center of an organization's overall IT security strategy. Organizations therefore need to b...read more
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    10 Facts About Open Source and the Linux Kernel

    If you were ever curious about how many developers and companies have contributed to the Linux kernel during its more than a quarter century of existence - in addition to a wealth of other interesting statistics about the kerne...read more
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    Widespread Employee Snooping Threatens Companies

    Employees are snooping for unpermitted information on their company's corporate network, underscoring the need for identity and access management and putting organizations at risk, a new study finds. IT executives with seniority are the worst offe...read more
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    Why IT Is Prioritizing Robotic Process Automation

    Nearly all CIOs and other IT decision-makers consider robotic process automation (RPA) as a crucial part of their company's IT strategy, according to a survey from Redwood Software. The resulting report, "The 2017 Robotics Pulse C...read more
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    Why Every Company Needs AI

    As if we needed any further validation that the age of artificial intelligence (AI) has arrived: Literally every organization either has AI solutions in place, or plans to invest in the technology over the next two years, according to a recent survey fr...read more
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    IT Struggles with Priorities

    A thin majority of IT decision-makers can clearly define and execute their IT priorities, according to a new study. The report by CDW, "Power of Priority: What's Next For Enterprise IT?" explores how enterprises prioritize, strategize and execute their IT goals;...read more
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    Confusion over Security Responsibility in Cloud

    Most IT professionals do not fully understand the public cloud shared responsibility model for securing applications and data and may believe their cloud providers have more responsibility than they in fact do, says a new st...read more
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    Lack of Integration Results in Lost Opportunities

    The majority of companies are losing out on opportunities to boost revenue due to a lack of IT integration, according to a recent survey from Dell Boomi. The resulting "Connected Business" report states that successful integration initiative...read more
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    IT Is Ready to Adopt DevOps but Runs Into Barriers

    IT departments are very familiar with the concepts and potential benefits of DevOps, and they are quite capable of taking advantage of DevOps when launching app deployments. However, a number of challenges are holding them back from maximiz...read more
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    GDPR Is Coming Soon … and Companies Aren't Ready

    When the European Union's General Data Protection Regulation (GDPR) takes effect on May 25, 2018, it will affect global companies in a significant way. The initiative establishes specific requirements for how organizations must handle personal data t...read more
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    Spending Your Budget on the Right Security Tools

    Companies worldwide are hemorrhaging money as a result of cyber-attacks and misdirected investments in inefficient and ineffective security capabilities, according to a new report. These companies are losing as much is $11.7 million per business a...read more
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    Gartner's Strategic Predictions for 2018 & Beyond

    The rapid rate of technology change has created steep challenges for organizations of all shapes and sizes. It's no secret that innovation now arrives faster than most CIOs and IT departments can cope with. All too often, before ...read more
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    How Machine-Driven Decisions Will Affect IT

    With most enterprises now using machine learning in some way, CIOs and their tech teams are looking ahead to the next big step in this emerging technology: the automation of decisions that affect business operations and the achievement ...read more
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    Why IT Is Increasing Investments in Colocation

    A clear majority of data center managers said they are already using colocation or plan to do so shortly, according to a recent survey from Vertiv. The resulting "Colocation Data Center Usage Report" defines colocation as an environment that in...read more
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    Breaches and Compromises Stepped Up in Q1 and Q2

    Yet another study shows that organizations are failing to deploy adequate security tools and processes to prevent data breaches, many of which are caused by accidental loss or exposure of data. The report notes that even relatively small numbers o...read more
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    Why CIOs Must Work Collaboratively With Their CFO

    The stakes are increasing for the digital transformation, as a growing number of organizations plan to invest in transformation-enabling technology tools and services. Such investments, of course, will make a significant i...read more
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    Meeting the Challenges of Quality Testing Plans

    The digital transformation has emerged at Topic A for many enterprises, but IT organizations often struggle to develop a testing plan to assure the quality of today's tech initiatives, according to a survey from Capgemini and Micro Focus. The ...read more
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    Ransomware Damages Will Be in the Billions in 2017

    Ransomware is the fastest growing security threat, yet most companies are unprepared to deal with it, says a new study. Companies and government agencies are overwhelmed by frequent, severe attacks, according to "2017 Ransomware Report," commission...read more
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