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Smart Cities, Smarter Cybersecurity?

Posted : 02-06-2018

A study on smart cities, those that apply technology to solve problems in urban communities, warns that ensuring that they are cyber-safe will require resources and shared responsibility. The report, "Building Smarter Cities... Read More »

Leading Firms' Secret Sauce for CX

Posted : 01-22-2018

Companies that use technology to improve customer experience and balance it with investment in human resources distinguish themselves from the pack, says a new report. Such "iconic companies," those businesses that maintain the highest levels of customer experience (CX) and have world-leading brand recognition, display... Read More »

Risk Is IT's Problem No Matter What

Posted : 01-18-2018

Cyber risks created outside the IT department's realm remain IT's problem, according to a new survey. The results point to the importance of putting identity at the center of an... Read More »

The CIO of Blue Cross Blue Shield of Michigan Helps Drive the Revitalization of Detroit

Posted : 01-10-2018

Blue Cross Blue Shield of Michigan (BCBSM) is a nonprofit mutual insurance company and is an independent licensee of the Blue Cross Blue Shield Association. BCBSM provides and administers health benefits to more than 4.5 million members residing in Michigan in addition to employees of Michigan headquartered companies who... Read More »

The End of Remote Work?

Posted : 01-03-2018

Companies are suddenly curtailing telecommuting programs. Is this wise or foolish? Read More »

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