What CIOs Must Do to Retain Skilled IT Employees

 
 
By Dennis McCafferty  |  Posted 12-07-2016 Email
 
 
 
 
 
 
 
 
 
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    What CIOs Must Do to Retain Skilled IT Employees
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    What CIOs Must Do to Retain Skilled IT Employees

    CIOs check in with staff to ensure they're happy with their job. They also get proactive about career guidance and development and benchmark salary and benefits.
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    Precarious Positions
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    Precarious Positions

    55% of the CIOs surveyed are concerned about retaining current IT staff members over the next 12 months.
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    Abrupt Departure
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    Abrupt Departure

    24% said that losing a highly skilled team member without notice would have an adverse impact on their business because it would be difficult to replace the person.
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    Friendly Visit
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    Friendly Visit

    To boost retention, 69% of the CIOs surveyed make a habit of checking in with employees to ensure they are happy in their role.
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    Routine Feedback
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    Routine Feedback

    68% regularly evaluate IT staffers' performance and discuss career development.
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    Compensating Factors
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    Compensating Factors

    60% constantly benchmark salary and benefits to ensure that the company remains competitive.
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    Missing Map
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    Missing Map

    Only half of the CIOs surveyed have created a formal retention strategy.
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    Hired Guns, Part I
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    Hired Guns, Part I

    35% bring in IT pros with specialized skills or knowledge on a project or contractual basis, and 22% do so to assist internal staff during heavy workload periods.
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    Hired Guns, Part II
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    Hired Guns, Part II

    21% bring in IT pros on a project or contractual basis to keep labor costs flexible when the hiring need isn't long term, and 20% do so to evaluate someone's abilities before extending a full-time offer.
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    Hiring Criteria for Project and Contract IT Pros
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    Hiring Criteria for Project and Contract IT Pros

    Relevant tech skills and certifications: 37%, Applicable work experience: 33%, Soft skills, like communications: 10%
 

The majority of CIOs surveyed said they are concerned about retaining current IT staff over the next 12 months, according to a recent survey from Robert Half Technology. Many of these executives said their operations would be adversely impacted if a valued team member left without notice. To avoid this, and to strengthen staff engagement and retention, CIOs are regularly checking in with employees to make sure they're satisfied with their job. They're also getting proactive about career guidance and development, while regularly benchmarking salary and benefits to ensure they're staying competitive. (Despite such efforts, however, relatively few CIOs have come up with a formal retention strategy.) Of course, regardless of how hard CIOs try to keep IT staffers, some of them will leave. So technology leaders often turn to project and contractual workers to fill in the gaps—possibly finding promising new talent for more permanent hiring arrangements. "Digital initiatives require technology, design and marketing talent who can collaborate closely to meet business goals," said John Reed, senior executive director of Robert Half Technology. "The best professionals … have technical expertise and solid communication skills, and this combination is hard to find. These workers are also difficult to retain, since many opportunities are available to them." More than 2,500 U.S. CIOs took part in the research.

 
 
 
 
 
Dennis McCafferty is a freelance writer for Baseline Magazine.

 
 
 
 
 
 

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