Why Millennials Balk at Mobile Monitoring

By Karen A. Frenkel  |  Posted 01-29-2015 Email

Enterprises that monitor employees’ use of tablets and smartphones risk alienating workers, particularly millennials, and possibly causing a backlash, according to a new study. These young workers expect to use mobile devices for both work and personal activities and show "clear aversion to having these devices monitored," states the report, titled "Data Monitoring and Employee Privacy." TechnologyAdvice, which provides resources to help companies compare products, conducted the study to understand the state of employee monitoring. The sample consisted of 401 American office employees between the ages of 25 and 54. Respondents were asked about their current workplace policies, how they feel about various monitoring techniques and whether any specific policies would make them uncomfortable or nervous at work. "There is clear concern when it comes to employers tracking cell phone use, which respondents viewed as a greater concern than key logging software or video surveillance," said survey author and TechnologyAdvice Managing Editor Cameron Graham.

Karen A. Frenkel writes about technology and innovation and lives in New York City.


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