Admit it: You get a case of the butterflies before you make a formal presentation to your organization's board of directors. That's fine—and perfectly natural. After all, you'll never gain a complete sense of certainty about what exactly those board members will ask you. Frankly, some will grill you, driving directly to the make or break issues that determine whether tech can adequately contribute to the organization's success. And sometimes these members—not to mention your CEO—don't even need a formal setting to ask them. There are informal moments, like a by-chance interaction in the office building or a corporate social event, when you may need to address these concerns, so it pays to be prepared at all times. To lend guidance, McKinsey & Company has produced the following do-or-die tech inquires to expect from board members. They seem perfectly valid, especially since McKinsey reports that large IT projects run 45 percent over budget and 7 percent over time, while delivering 56 percent less value than predicted. Ouch! Perhaps that's why they're putting you on the hot seat. For more about McKinsey's report, click here.
"What Will It Take to Exceed Customer Expectations in the Digital World?" Consumers are more tech-savvy than ever—and less easily impressed. Indicate how your tech initiative will exceed expectations standards in terms of positive customer engagement, value and more.
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