Many bosses think of their role as “outward looking." Meaning, they look out of their offices and make sure that all of their employees are doing what they're supposed to be doing. But truly effective CIOs and other managers also realize there's much to be gained by looking within as self-reflection and assessment can pay great long-term dividends. The recent book, The CEO Code: Create a Great Company and Inspire People to Greatness with Practical Advice from an Experienced Executive (Career Press), introduces a series of questions to get managers thinking about the complete package of value that they're bringing to their departments and organizations. Author David Rohlander's insights address productivity, quality, self-fulfillment, personal interaction and impact, among other topics. "One lesson I have learned over the years is that I am not always right," the author says, "nor am I always wrong." Which is why you need to keep asking yourself these and other questions throughout your career journey. Rohlander is an entrepreneur and executive coach for clients such as Ernst & Young and Honeywell, and a former veteran executive with Merrill Lynch.
"Do I Focus on Process—or Results?" While the means to an end matters, you should always prioritize outcomes.
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