Ten Ways to Lead Your Department in a Crisis

There's no greater test of an IT department—or your leadership abilities—than during a crisis. Whether it's a crippling budget cut, a blown deadline or a project that isn't meeting expectations, you'll be forever evaluated by your ability to respond with intelligent and effectively executed strategies. It always helps to keep a cool head during these trials by fire, so your employees don't lose confidence because you're clearly rattled. The book The Leader's Pocket Guide: 101 Indispensable Tools, Tips, and Techniques for Any Situation (Amacom/available now), presents a blueprint for success in times both good and bad. The following 10 tips, however, are especially helpful during the latter. Ultimately, author John Baldoni reasons that integrity and substance-driven initiatives—rather than attempting to skate by a troubling situation with smoke and mirrors—will best serve you and your department. Baldoni is president of Baldoni Consulting LLC, a leadership development and executive coaching firm.


8. Hire for Resilience and Integrity
Ask job candidates how they respond to adversity and how they treat others?

This article was originally published on 11-19-2012
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