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IT managers said they make a wide range of efforts to boost the productivity and effectiveness of their users, but many users don't think the technology department is aligned with the needs of the business, according to a recent survey conducted by Forrester Consulting for Nexthink. The accompanying report, "
Companies face steep and annually rising noncompliance fines, and they fear that noncompliance could cause their businesses to close, according to a new study. The study, which was conducted by Vanson Bourne for Veritas Technologies, examines the
Challenged by the fast pace of digital transformation, many companies are increasing their investment in IT service management (ITSM) as a potential solution, according to a recent survey from BMC. The resulting report, "
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