Top Networking Trends of 2013: The Good, The Bad
The New Reality for Customer Engagement
A discussion with 451 Research’s Daniel Kennedy about this year’s key networking trends, including bigger budgets, wireless rollouts and security woes.
In terms of networking, what should CIOs be doing that they’re not doing?
"I think it is difficult for IT to accurately show ROI for the technically complex meat-and-potatoes work they do every day, upgrading equipment and the like. There is some fuzzy math involved many times in creating an individual ROI for technology investments; we have to work on generating a better balance between appropriate communication with our business counterparts and moving forward with a strong security strategy. The business side shouldn't need to approve every IT project; there has to be some reliance on the technical sophistication and proper decision-making of the CIO."
Do you have any networking budget advice for CIOs?
"Yes, CIOs need to increase their budget in order to be competitive. Cost containment is always important, but it is not the key issue now. During the economic downturn the cost-cutters made their hay, but in general it's a career-limiting move. As a CIO, you have to deliver value.
"CIOs need to concentrate on their core investments. Networking equipment is only good for five years. You need general refreshes, like core upgrades. Also, CIOs need to look at wireless, unified communications and videoconferencing, if they’re not doing so already. You have to get behind these three technologies and demonstrate how they can enable the business."
About the Author
Jack Rosenberger is the managing editor of CIO Insight. You can follow him on Twitter via @CIOInsight. You can read his previous CIO Insight article, “Turning Ideas Into Innovations,” by clicking here.
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