Is the Term ‘IT Department’ on Its Way Out?

By Karen A. Frenkel  |  Posted 01-28-2015 Email

In response to a shift in the balance of power toward line-of-business executives, CIOs are reshaping their departments as internal service providers, according to a recent survey. And one-half of surveyed CIOs believe the term “IT department” is out of date and will be renamed within two years, according to the Logicalis-conducted survey titled "Establishing the Internal Service Provider." The report surveyed 177 CIOs and IT directors from midmarket organizations in 24 countries in Europe, North America, Latin America and Asia-Pacific. "The CIO's role must change from that of a technology provider to one that is laser-focused on delivering services that meet LOB users' needs," said Mike Martin, senior vice president of Solutions and Services at Logicalis US. "The survey validates what we have already discovered about shadow IT… It is no longer seen as a way for business users to circumvent IT; instead, it is the natural result of an unfulfilled need." The shift will affect hiring practices, adding more weight to business-oriented skillsets.

Karen A. Frenkel writes about technology and innovation and lives in New York City.


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