Authoritative VoiceBy Dennis McCafferty | Posted 07-25-2012
Avoid "We would like to." Say "We will." instead.
During a project, frequent but concise early conversations make for efficient work.
Provide incentives for long-term projections as you do for short-term achievements.
Trust but Verify
Every briefing can also serve as an opportunity to check in.
Appetite for Risk
Don't foster a no-mistakes mentality if it means not achieving excellence.
Room to Succeed
It's not enough to give people goals. They need freedom to find winning ways to achieve them.
Make sure decisions are made to gain positive outcomes, not to avoid negative ones.
Don't simply seek to increase efficiency, eliminate processes that don't add value.
A Few Good Men
Embrace effectiveness instead of obedience. Welcome questions.
Be a mentor who learns as well as instructs.
Realize your legacy depends as much upon how things run after you leave as while you're there.