Observe and EngageBy Dennis McCafferty
Make Sure that Innovation is Everyoneâs Job
Don't restrict generating new ideas to those who are the designated stars, or otherwise coming from developmental side of IT.
Dispense with Status Quo Culture
Encourage all of your IT team members to ask good questions—questions that challenge accepted truths.
Expand Industrial Perspective
Get employees to read trade journals and reports covering industry segments outside your own, to get a sense of relevant, transferable and disruptive best practices.
Visit another department or company location. Take impromptu brainstorming sessions to a place no one has ever been, to inspire fresh thinking/new ideas.
Build Teams with Complementary Skills
Some people are whirling-dervishes of great ideas, others are introspective discoverers and still others who contribute thorough supportive research and strong feedback. You need all kinds to make innovation work.
Observe and Engage
In person, or via social media resources, make sure employees are watching and interacting with customers to tap into crowdsourcing.
Make sure innovation-based goals are part of every employee's evaluation, and tie in performance bonuses, raises and incentives to the accomplishment of these goals.