Top Issues with Work-Related EmailsBy Dennis McCafferty | Posted 06-19-2012
At least 80% of middle managers and executives feel email is an effective communication tool.
No less than 47% of corporate execs and middle managers feel employee use of work-related emails must be improved.
Employees spend 45 minutes a day on email during normal hours, along with ten minutes a day outside those hours.
Employees waste 17 minutes a day on emails that are irrelevant to work.
Top Issues with Work-Related Emails
as cited by managersâ¢ Too many back-and-forth replies (34%)â¢ Using email when a meeting or phone call would be more appropriate (32%)â¢ Using "reply all" too much (29%)â¢ Poorly written/unclear emails (26%)â¢ Copying others unnecessarily (25%)
Issues Created by Accessing Email During Off Hours
as cited by managersâ¢ Work-life imbalance (30%)â¢ Stress (21%)â¢ Fear of not being seen as a team player for not responding (17%)
Just 11% of execs feel that limiting email outside normal business hours would be very effective.
Only 13% of employees feel that limiting email outside normal business hours would be very effective.