Subject SwitcherooBy Dennis McCafferty
Don't ramble or otherwise attempt to cover the field. Keep an email/text focused on one, specific topic.
Attempting a bait-and-switch with misleading subject headers creates bad karma.
Never put into Email or text sensitive information that should stay private. You never know who will copy and paste.
Always follow the three-step approachParagraph 1: Address the recipient. Paragraph 2: Reveal your needs. Paragraph 3: Offer conclusive action.
Never use text or email to avoid making a phone call or conducting a face-to-face conversation. There are times when communicating the old-school way is absolutely necessary.
You make think you're being productive, but constantly tapping your smartphone actually makes it look like you've got nothing better to do.
Marking every email as urgent hurts your credibility. (Remember the story of the boy who cried wolf?)
"Reply All" Madness
Hitting "reply all" when a targeted response to a single individual is more appropriate demonstrates a lack of consideration.
Missing in Action
Never ignore an email or text from a colleague or coworker. The unspoken message of such behavior is that you don't respect that person.
Limit the number of commas you use in any single sentence. Remember: The period is your friend.