Loss of customers?By Bob Violino
Each business suffers an average of 14 hours of downtime per year, during which time employees are only able to work at 63% of their usual productivity.
After systems are back up and running, organizations lose an average of nine additional hours per year to data recovery time. During these times, employees' productivity is only at 70%.
50% of respondents say IT outages can damage a company's reputation, and 18% think outages can be "very damaging".
44% of respondents think IT downtime can damage staff morale.
Loss of customers?
35% of respondents think IT downtime can harm customer loyalty.
One third (33%) of respondents say their organization does not have a fully developed and formal disaster recovery 87% policy in place.
In the works
20% of respondents say their organization is currently developing a disaster recovery policy, and 13% say their company has no formal policy planned.
87% of respondents say failure to recover data would be damaging to the business.
23% of respondents say failure to recover data would be "disastrous" to the business.