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The State of Enterprise Software Adoption

By Brian P. Watson

The State of Enterprise Software Adoption

Business impact is the key measure of software success.

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But still less than half actually measure "success".

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Effective usage is the dominant driver of business value.

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More than half the companies achieved less than 49% effective software usage.

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The C-level blames the IT shop for lack of software success.

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In reality, the challenges to success are a shared responsibility, but all can be led or influenced by IT.

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IT executives need to take charge as complexity increases.

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Underutilized software is still critical to competitiveness and innovation.

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Improved usage would impact the top and bottom lines.

This article was originally published on 10-21-2009