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Innovation: Continental’s Wireless Plan on the Wing
Bryson Monteleone is fed up with the poor customer service that has become the norm on U.S. airlines, not…
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Technology: Building Better Communications
Creating a solid communications platform is hard enough when your employees are spread out over a handful of locations.…
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Management: IT Shops are Slow to Change, Says BPM Forum
IT is more important than ever in creating competitive differentiation, according to a recent survey of business executives, sponsored…
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Compliance: Integrity Hotline Lets Stakeholders Share Concerns
As one of the largest publicly traded energy companies in North America, Kinder Morgan Inc. knows a thing or…
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Management: Training the Next Generation of IT Professionals
It’s a Tuesday afternoon, and a group of 14 students have gathered in the back room of a computer…
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Expert Voices: Prudential’s CIO Barbara Koster on the Benefits of IT Mentors
For Barbara Koster, IT isn’t only about alignment and meeting business goals. The Global CIO of Prudential Financial, a…
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Management: Do IT Liaisons Help or Hurt?
Alignment is a key issue for every company. But business and IT never seem to speak the same language.…