IT Management

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Best Social Media CRM Software 2022

Social customer relationship management (SCRM) is a specialized form of CRM that uses social media to connect with potential and existing customers. Social media enhances CRM, bringing your business’s customer service staff, ecommerce functionality, and more right to...

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Benefits of ERP: Weighing the Pros and Cons

A variety of industries and enterprise models use enterprise resource planning (ERP) software to organize and better connect their...

How CIOs Can Support Retention During the Great Reshuffle: Interview with Carter Busse at Workato

Workplace technologies and settings have changed drastically over the last few years, and many employees are changing their perspectives...

Oracle ERP vs SAP: A Detailed Comparison

Choosing the right enterprise resource planning (ERP) software is easily one of the most important and difficult choices a...

Top Enterprise Content Management Systems for 2022

As companies continue to digitally transform, they increasingly turn to enterprise content management systems to help manage high volumes...

IT Risk Management Guide for 2022

IT risk management allows organizations to prepare for some of the most costly risks they'll face — every threat...

Chief Information Officer (CIO) Job Description: Skills, Responsibilities, Salary, and Trends

A chief information officer's (CIO) job description is multi-faceted, as CIOs have become a staple in C-level management to...

Business Continuity Management (BCM) Explained

Business continuity management (BCM) is essential for business resilience. It’s part of a company’s broader plan for handling internal...

Brainstorming Solutions for the Tech Labor Shortage: Interview with Rob Kim at Presidio

Enterprise technologies continue to grow more sophisticated to meet new business needs, and as a result, technical job roles...

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