How Big Data and IoT Drive Digital Marketing Efforts | CIO Insight

How Big Data and IoT Drive Digital Marketing Efforts

Sep 11, 2015
2 minute read

How Big Data and IoT Drive Digital Marketing Efforts

How Big Data and IoT Drive Digital Marketing EffortsHow Big Data and IoT Drive Digital Marketing Efforts

Digital marketers are relying on big data and Internet of things technology to gain better clarity into customers and to power customer-facing apps.

All InAll In

86% of survey respondents said their organization is either already using big data to support digital marketing efforts or are planning to.

Thumbs UpThumbs Up

Nearly three-quarters of those using big data to support digital marketing said their efforts have either been “quite” or “extremely” effective, and 83% said it’s likely that they’ll expand the use of big data to support marketing campaigns.

Top Uses for Big Data in Digital MarketingTop Uses for Big Data in Digital Marketing

To better understand customer insights: 29%, To improve the supply chain: 18%, To power campaigns and promotions: 16%

Machine-DrivenMachine-Driven

86% of survey respondents said they either already are or plan to leverage Internet of things (IoT) technology to support digital marketing.

Rave ReviewsRave Reviews

Seven out of 10 survey respondents using IoT tech to support marketing campaigns said these campaigns have been either “quite” or “extremely” effective, and 84% said it’s likely that they’ll expand the use of IoT in this capacity.

Top Uses for IoT in Digital Marketing CampaignsTop Uses for IoT in Digital Marketing Campaigns

To better understand customer preferences: 28%, To power campaigns and promotions: 24%, To power customer-facing Web and mobile apps: 15%

Biggest Barriers in Implementing Big Data/IoT-Supported Digital Marketing ProgramsBiggest Barriers in Implementing Big Data/IoT-Supported Digital Marketing Programs

Costs: 40%, Support from executive leaders: 21%, Lack of available tech skills: 20%

Off-Premise OptionOff-Premise Option

56% of survey respondents are either already using a cloud-based data warehouse for digital marketing, or are considering using one in the near future.

Top Advantages of Using a Cloud-Based Data WarehouseTop Advantages of Using a Cloud-Based Data Warehouse

Relatively affordable costs compared to other options: 39%, Flexibility: 35%, Scalability: 26%

Labor DivisionLabor Division

32% of survey respondents said they’re using in-house teams only to deploy these tech tools with digital marketing efforts, while 18% said they’re entirely outsourcing this. About half said they’re resorting to a mix of both.

Dennis McCafferty

Dennis McCafferty is a contributor to CIO Insight. He covers topics such as IT leadership, IT strategy, collaboration, and IT for businesses.

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