10 Things That Digital Business Leaders Do
They help their organizations become “data literate” at all levels—no matter what the individual roles are—so that analytics drives business decisions.
Through analytics, they use social media to assess the opinions, behaviors and preferences of a target market with a previously unobtainable level of accuracy.
They embrace Everything as a Service (Eaas) to minimize costs and maximize flexibility.
They deploy “extreme coding” or “agile development”—shorter development cycles to add checkpoints in which new user and customer requirements can be added—to more quickly respond to demands.
They refresh business apps every month, and replace them every year. Otherwise, they know they’ll fall behind their competition.
They define any and all critical metrics that will track the inputs and outputs of each business process, to effectively evaluate success.
Through enhanced analysis and predictive monitoring, they cut cycle times of all business processes in half every 12 to 18 months.
They combine the cloud, quantification and outcomes-based strategies to make their business crowdsourceable.
They gamify internal collaborative platforms to encourage employees to increase their participation in business.
They gamify consumer-facing blogs, social media and the company Website to increase value-adding customer interactions.