Organizations Lack Important ERP Capabilities
80% of global professionals say ERP is critical to their business, but one-half say the performance of their current ERP system is merely “adequate” or “basic.”
35% say it takes a long time to get the information they’re seeking from their current ERP system.
48% say they want ERP to make it easier to access information they want, when they want it.
Just one-half can access their ERP system remotely. Only one-quarter do so via their smartphones and tablets.
64% say they favor some form of cloud deployment for future ERP systems, with just one in five saying they want to keep investing in on-premise tech.
Nearly one-half say social media is especially beneficial for communications with suppliers and customers, but only 10% indicate that their ERP systems make full use of social media to add business value.
China: 80%, Mexico: 73%, Germany: 57%, U.S.: 56%, U.K.: 52%
Nearly 30% say the top desired advantage for ERP investment is faster response time—with enhanced performance, scalability and ease of deployment—to improve business agility and growth.
Ease of use: 24%, Enhanced collaboration with customers, suppliers and employees to make quicker business decisions: 21%, Seamless user experience in accessing information on the move: 15%