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Resources

By Robert Johansen  |  Posted 02-04-2002 Print Email

WEBINAR:
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The New Reality for Customer Engagement


Resources

Books

Only the Paranoid Survive: How to Exploit the Crisis Points that Challenge Every Company and Career
By Andrew S. Grove. New York: Currency/ Doubleday, 1996

Birth of the Chaordic Age
By Dee Hock. San Francisco, Berrett-Koehler Publishers Inc., 1999

Articles

Identifying Sources of Reengineering Failures: A Study of Behavioral Factors Contributing to Reengineering Risks
By Eric K. Clemons, Matt E. Thatcher and Michael C. Row. Journal of Management Information Systems; 12(2): 9-36, 1995

Strategy and the Internet
By Michael E. Porter. Harvard Business Review; 79(3): 62-78, 2001

Web Sites

The Grove Consultants International



 

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