Microsoft Office 2010 Migrations Delayed
The New Reality for Customer Engagement
Concerns around the complexity of migrating to the new productivity software in Microsoft Office 2010 will delay broad deployment until 2011, according to a global survey of 953 IT professionals conducted by market research firm Dimensional Research and sponsored by Dell's Kace division.
Eighty-five percent of respondents say they plan to adopt Office 2010. While while enthusiasm for Office 2010 is high, almost 80 percent of respondents say they have significant concerns about the complexity of the migration.
Only 4 percent of respondents have fully deployed Office 2010, and only 18 percent plan to broadly deploy Office 2010 this year. The survey reveals that IT teams view Office 2010 migration as a large, complex and daunting project that they are not ready to embrace. The leading causes of concern revealed by the survey include:
- training for the new ribbon interface
- compatibility with current applications
Only 20 percent of survey respondents said they have deployed Office 2010 to some number of machines, and only 4 percent have rolled out Office 2010 fully; 18 percent plan to deploy broadly in 2010, 85 percent reported plans to upgrade to Office 2010 eventually and 78 percent reported concerns over upgrading to Office 2010. Six percent reported they are fully deployed on Windows 7, up from 1 percent in the January 2010 research, while 55 percent indicated they will upgrade their desktop and laptop computers when deploying Windows 7.
For more, read the eWeek article Businesses Delyaing Microsoft Office 2010 Migration: Survey.
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