Health Care, Government Smart Card Use Surging
The New Reality for Customer Engagement
Smart cards, which are used for everything from health insurance to national identification cards, are poised for big growth, according to a new report by ABI Research.
The March 22 report, "Smart Cards in Government and Healthcare Citizen ID," concludes that the smart card market will peak in 2014 and then level off at close to $15 billion.
Smart cards are common in Europe and could appear in the United States by 2014, ABI analyst Phil Sealy told eWEEK. Countries in which smart cards are used include France, Brazil and Poland.
In addition to health care and government, the contactless smart cards are also used in the transportation and banking industries for access control, said Sealy.
The small chips in the cards have a read/write capacity to allow doctors to store information on patient treatment, he said.
Smart cards in health care are used to combat forgery, including identity theft. Electronic health records raise fears of identity theft among patients, according to a Sept. 20 "Market Pulse Survey" by Harris Interactive. In the survey, 80 percent of Americans, 81 percent of Britons and 83 percent of Australians expressed concerns about the digitization of medical data.
Identification cards are moving from legacy--traditional paper cards without a built-in chip--to dual-interface national ID cards.
"We expect to see strong and continued adoption of dual-interface ICs primarily utilized in national ID cards," said Sealy.
Meanwhile, China has an upgrade pending on national IDs with built-in microcontrollers.
The cards are increasingly contactless, according to Sealy."Contactless is the new 'must-have' technology in the ID space," he said, noting that Germany, Egypt and China have deployed national ID projects using contactless cards.
Despite the growth forecast for smart cards, a barrier to use is making them all compatible, said Sealy.
With governments controlling the health care system in some countries, sometimes budgets are cut or new political parties come into power and cards stop working, he noted.
Russia is having difficulty getting a national ID cards to function correctly and "talk" to each other, said Sealy.
According to ABI, the top smart card vendors include Genalto, Giesecke & Devrient (G&D), Morpho and Oberther Technologies.
Morpho's cards use biometric algorithms to search health care providers' databases for duplicate records. They also incorporate facial biometrics to check identities. The cards are used in countries such as the Czech Republic, France, Germany, Sweden and South Africa.
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