What CEOs Want from Their CIOs
The New Reality for Customer Engagement
Date: 5/31/2018 @ 1 p.m. ET
A major part of overcoming today's tech challenges involves dealing with your organization's CEO. In a research note released during its Gartner Symposium/ITxpo 2010 conference, Oct. 17-21 in Orlando, FL, Gartner analysts broke down the seven primary concerns of CEOs that should be addressed by CIOs. Those include:
- Fading Business Confidence. Assume your IT resource levels will either decline or remain stagnant in 2011.
- Maintaining Internal Cash Generation. CIOs should ensure that among the projects they are pursuing, the contribution to cash generation and cash flow acceleration is visible," according to Mark Raskino, vice president and Gartner Fellow, in an Oct. 20 statement.
- Investing in New Cost Efficiencies. CIOs should examine how to contribute to saving costs (i.e., instituting automation policies).
- Applying Innovation for Growth. A CIO can help a company quickly monetize products being created by its internal research divisions, for example. The majority of CIOs should add e-commerce, e-service, social marketing, smartphone or location-based innovations to bolster new product and service launches, according to Raskino.
- Engaging the Politicized Economy. CIOs need to ensurie that people and tools are in place for research inquiries and data analysis.
- Long-Term Sustainability. CIOs can contribute to a corporate effort to operate a green workplace.
- Legacy and Succession. CIOs should nurture those fast-rising executives positioned to become the next CEO.
For more, read the eWeek article CIOs Need to Address CEO Concerns in Major Ways.
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