Mixed Messages About CIO's Influence
The New Reality for Customer Engagement
Date: 5/31/2018 @ 1 p.m. ET
Mixed Messages About CIOs' Influence
Most CIOs think they are becoming more influential, but others aren't so sure. CIOs reject the notion that most companies will eliminate the CIO position, and most say their influence is rising, especially among other executives.
But these statements of confidence should not be taken at face value. Remarkably few CIOs think they or their peers are the top leaders in their companies, despite their growing influence.
One in three agrees with author Nicholas Carr that the CIO role is in an inevitable decline. Non-CIOs are even less starry-eyed about CIOs' influence and future role. While CIOs' influence may be rising, it has its limits, as shown in Finding 2.
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