C-Meter: December 2003
The New Reality for Customer Engagement
Date: 5/31/2018 @ 1 p.m. ET
It's no surprise, then, that IT executives are more optimistic about the economy than at any time since the Confidence Meter poll was begun. The C-Meter jumped from 6.3 in November to 6.7 this monthmore than two points higher than the 4.5 registered in May 2001. However, our respondents' level of optimism for their industry's outlook remained the same, while the numbers for their own companies went down from 6.9 to 6.7.
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