The New Reality for Customer Engagement
Facing the twin challenges of time-to-market compression and ever-tightening IT budgets, CIOs find themselves more than ever under the gun to get their projects done on time and on budget. But while no one would debate the importance of expert project management for key IT initiativesand CIOs' job securitythe results of this month's survey of 1,077 CIOs and senior IT strategists indicate that most of their organizations still have a long way to go before they master project management. At the same time, however, our respondents believe that they themselves have done a better-than-average job of getting their projects done on time and within budget.Edward H. Baker
Only 10 percent of the respondents indicated that their organizations' most important IT initiative of the past two years had been completed both on time and on budget, although they were either on time or on budget about 50 percent of the time. Meanwhile, respondents gave themselves a success rating of 3.7 (on a scale of 1 to 5, where 5 is the most successful) in their ability to bring projects in both on time and on budget.
The discrepancy suggests either that CIOS do not hold themselves to particularly high standards when it comes to project management or that they do not have particularly high expectations for the efficient completion of their projects.
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