Conclusion 02

By Anne Field  |  Posted 09-01-2001 Print


EUC with HCI: Why It Matters

Conclusion 02

The most popular IT applications that have been deployed and managed during the past two years are customer-facing applications, and some types of projects are significantly more difficult to complete successfully than others. One anomaly: As notorious as some installations have become, ERP projects did surprisingly well.

E-commerce, corporate portals and customer-relationship management were the three most-often-deployed IT initiatives by CIOs during the past two years, at 65 percent, 59 percent and 53 percent of respondents, respectively. The least-often-deployed applications? Supply-chain management, cited by a mere 23 percent of respondents, and then wireless, with 38 percent.

Sales force automation projects were the most likely to be completed over budget—just one third of such projects avoided cost overruns. Distance learning was the project that was most likely to come in on budget, at 71 percent, and also the most likely to be done on time, at 64 percent. Meanwhile, just 40 percent of decision-support systems were completed on time.


Submit a Comment

Loading Comments...
eWeek eWeek

Have the latest technology news and resources emailed to you everyday.

By submitting your information, you agree that cioinsight.com may send you cioinsight offers via email, phone and text message, as well as email offers about other products and services that cioinsight believes may be of interest to you. cioinsight will process your information in accordance with the Quinstreet Privacy Policy.

Click for a full list of Newsletterssubmit