JetBlue's problems in the past week, as cancellations left tens of thousands of passengers stranded and tarnished the carrier's reputation, are still being tallied, but it's clear the company lacked a system that could reassign personnel automatically. JetBlue's awful performance put us in mind of some other events that challenged organizations to the core and exposed the frailties of their I.T. setups.
This article was originally published on 02-21-2007
IT Solutions Builder TOP IT RESOURCES TO MOVE YOUR BUSINESS FORWARD
Which topic are you interested in?
What is your company size?
What is your job title?
What is your job function?
Searching our resource database to find your matches...