How Citizen Developers Improve App Delivery

How Citizen Developers Improve App Delivery

How Citizen Developers Improve App DeliveryHow Citizen Developers Improve App Delivery

The growing presence of employees and managers called “citizen developers” are creating custom apps in a very efficient and business-focused manner.

Improved ProcessImproved Process

82% of the global professionals surveyed said citizen development is reducing inefficiencies, and 71% said it is increasing team productivity.

Contained SituationContained Situation

60% said citizen development is resulting in a reduction in data entry.


83% said they are motivated to become citizen developers to create a better way to work, and 48% saw an increase in work satisfaction due to their efforts.

Personnel BreakdownPersonnel Breakdown

34% of the survey respondents are managers or supervisors, and only 12% have a background in computer science.


49% said their colleagues describe them as “problem solvers.”

Timely PursuitTimely Pursuit

71% said they get their apps up and running in less than three months, with 46% of them reporting that their apps are up and running in less than four weeks.

Part-Time RolePart-Time Role

66% of the respondents spend no more than 10 hours a week building custom apps, with 42% of them spending less than five hours a week.

Top Uses of Custom AppsTop Uses of Custom Apps

Reporting and analysis: 46%,
Inventory and asset management: 33%,
Customer and client management: 33%,
Data integration from multiple sources: 32%

Dennis McCafferty
Dennis McCafferty
Dennis McCafferty is a contributor to CIO Insight. He covers topics such as IT leadership, IT strategy, collaboration, and IT for businesses.

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