How the Cloud Has Made an Indelible Impact on IT
The cloud has helped organizations become more agile, but enterprises have often failed to think through security risks unique to the cloud.
50% of respondents say the most significant benefits IT administrators realize because of cloud applications include spending less time on mundane tasks like maintenance, configuration upgrades and backup. Cloud apps also increase their ability to work remotely.
Respondents say major benefits of cloud apps for users are improved technology and organizational factors, like automatic synchronization of data among multiple devices which are likely to make individuals more productive.
The next most commonly cited benefits include reduced reliance on email to share information, better user interfaces compared with legacy applications, better search capabilities and more ability to customize.
Asked how well their cloud office solutions meet the needs of their workforce, 95% of respondents say Microsoft Office 365 and Google Apps fit their workforce needs either very well or well.
Of survey respondents who use Google and Microsoft, 44% of Google users say the solutions suit their workforce very well as did 39% percent of Microsoft Office. Only 1% of Google users and 6% of Microsoft users pointed to poor suitability.
Respondents were asked to rate the level of effort associated with IT administrative tasks before they implemented cloud solutions and how that changed after they adopted cloud solutions. 54% reported less effort for storage, quota management, and data recovery.
Security remains a top challenge, with 51% of respondents listing it among the top three. 30% name service quality and 27% name integration with business systems/processes.
57% of respondents who are Microsoft Office 365 users cite security is a top pain point, compared to 37% of Google Apps users.
Many organizations have neither considered the security risks unique to the cloud, nor the amount of control and visibility relinquished. “Therein lies the core challenge with SaaS,” the report says.
60% of respondents say cloud service types, deployment models, vendors and available solutions are the skills and awarenesses they have learned or developed since their organization adopted cloud applications.
67% of respondents say they get things done faster, 52% say they satisfy end-user needs better, and 41% say they feel more motivated and engaged. Only 22% say their day-to-day work life is more or less the same as before their company adopted cloud applications.