Internal IT Coming to Terms With the Cloud
Does Your Organization’s Business Units Use Cloud-Based Services?
These days it’s almost impossible not to be using cloud computing services on some level. Yes: 93%, No: 7%
Number One Business Problem That Cloud Computing Services Solve?
Increasingly, the primary benefit of cloud computing is speed to deployment. Faster speed for new application deployments: 29%, Lower IT operating costs: 21%, Eliminate need to budget for capital expense: 16%, Ability to more easily turn apps on and off: 7%, Lower business unit operating costs: 5%, Quicker proof of new application effectiveness: 5%, Other: 11%
Do Business Units Choose, Manage and Fund Cloud Services on Their Own?
Going forward, the number of business units doing it alone in the cloud is expected to decline. Yes: 61%, No: 33%, Don’t know: 5.7%
Is the Internal IT Organization Seeing Demand for Cloud Services Delivered by IT?
Internal IT organizations are being asked to rise to the cloud computing challenge. Yes: 71%, No: 24%, Don’t know: 5%
What Is the Number One Challenge for Internal IT When Delivering Cloud Services?
A lot of issues are hindering cloud adoption, but a dearth of personnel and financial resources is rising to the top. Lack of human and budget resources: 22%, Uncertainty about level of security and compliance: 16%, Lack of corporate standards for governing and managing cloud deployments: 12%, Readiness of organizations to embrace cloud services: 11%, Other: 28%, Don’t know: 9%
Demand for Cloud Services From Business Units
On a scale of one to five, about half of organizations rate demand at four or higher. Five: 19%, Four: 33%, Three: 29%, Two: 11%, One or Less: 8%, Don’t know: 1%
Does the Internal IT Organization Provide or Manage Cloud Services?
Reliance on internal IT to manage cloud services is much higher than most people realize. Yes: 75%, No: 24%, Don’t know: 2%
What Percentage of Demand for Cloud Services Is Being Satisfied by Internal IT?
Over half say they are satisfying at least 50 percent of the demand created by business units. 75 to 100 percent: 37%, 50 to 75 percent: 18%, 25 to 50 percent: 15%, One to 25%: 19%, None: 3%, Don’t know: 8%
Does Internal IT Intend to Develop Cloud Brokering Capabilities?
While interest is high, building a cloud brokering capability is easier said than done. Yes: 43%, No: 40%, Don’t know: 17%
Percentage of Cloud Services Demand to Be Met by Internal IT by 2016
The ratio of cloud services delivered by internal IT isn’t expected to increase all that much. 75 to 100 percent: 42%, 50 to 75 percent: 13%, 25 to 50 percent: 14%, Zero to 25 percent: 11%, No current plans: 14%, Don’t know: 7%
Percentage of Cloud Services That Internal IT Would Like to Be Delivering by 2016
Internal IT doesn’t appear to be in a rush to manage everything in the cloud., 75 to 100 percent: 48%, 50 to 75 percent: 9%, 25 to 50 percent: 13%., Zero to 25 percent: 7%, No plan currently: 12%, Don’t know: 11%
Departments Most Consuming Cloud Services
Surprisingly, sales and marketing are not at the top of the users list. Operations: 52%, Marketing: 13%, Sales: 10%, Human resources: 6%, Finance: 2%, Other: 18%
