CIOs Increasing Deployment of BPA Tools

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CIOs Increasing Deployment of BPA Tools

Buy InBuy In

More than four of 10 medium and large enterprises have significantly increased their use of business process automation (BPA) technologies over the past two years.

Full ParticipationFull Participation

43% of large businesses say they deploy BPA technology in nearly all business areas, compared to little more than one-third of medium-size ones.

Top Priorities for Business Process ImprovementsTop Priorities for Business Process Improvements

Reducing cost and overhead: 59%, Improving productivity and capabilities: 54%, More effectively reaching new customers: 49%, Further leveraging tech to improve business operations: 45%, Improving use of data analytics to make faster, better business decisions: 44%

Top Technologies Used in Automation StrategyTop Technologies Used in Automation Strategy

Cloud computing: 65%, Mobility: 51%, Data analytics: 45%, Project management office: 36%, Machine-to-machine: 25%

Biggest Needs for Improvement Through BPABiggest Needs for Improvement Through BPA

Addressing counter-productive bottlenecks: 48%, Avoiding duplication of work: 46%, Improving poor interaction among departments: 39%, Increasing business-process visibility: 27%, Reducing errors: 24%

Chief Challenges in Building Better BPAChief Challenges in Building Better BPA

Changing mindsets and behaviors: 51%, Educating the workforce: 46%, Procuring and improving apps: 40%

BPA In Action: Accounting ToolBPA In Action: Accounting Tool

73% of large enterprises depend upon BPA tech for expense reports, compared to 66% of medium-size ones.

BPA In Action: Check RequestBPA In Action: Check Request

78% of large companies depend upon BPA tech for invoices, compared to 63% of medium-size ones.

BPA In Action: Under EvaluationBPA In Action: Under Evaluation

59% of large enterprises rely on BPA tech for employee reviews, as opposed to 48% of medium-size ones.

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