CIOs Increasing Deployment of BPA Tools
Buy In
More than four of 10 medium and large enterprises have significantly increased their use of business process automation (BPA) technologies over the past two years.
Full Participation
43% of large businesses say they deploy BPA technology in nearly all business areas, compared to little more than one-third of medium-size ones.
Top Priorities for Business Process Improvements
Reducing cost and overhead: 59%, Improving productivity and capabilities: 54%, More effectively reaching new customers: 49%, Further leveraging tech to improve business operations: 45%, Improving use of data analytics to make faster, better business decisions: 44%
Top Technologies Used in Automation Strategy
Cloud computing: 65%, Mobility: 51%, Data analytics: 45%, Project management office: 36%, Machine-to-machine: 25%
Biggest Needs for Improvement Through BPA
Addressing counter-productive bottlenecks: 48%, Avoiding duplication of work: 46%, Improving poor interaction among departments: 39%, Increasing business-process visibility: 27%, Reducing errors: 24%
Chief Challenges in Building Better BPA
Changing mindsets and behaviors: 51%, Educating the workforce: 46%, Procuring and improving apps: 40%
BPA In Action: Accounting Tool
73% of large enterprises depend upon BPA tech for expense reports, compared to 66% of medium-size ones.
BPA In Action: Check Request
78% of large companies depend upon BPA tech for invoices, compared to 63% of medium-size ones.
BPA In Action: Under Evaluation
59% of large enterprises rely on BPA tech for employee reviews, as opposed to 48% of medium-size ones.