Citizen Development Is Spreading Rapidly

Citizen Development Is Spreading Rapidly

Citizen Development Is Spreading Rapidly

A growing number of citizen developers are building custom business applications without code, resulting in better access to data and faster decision making.

Number of Application Builders Grew

The number of application builders within the organizations surveyed rose an average of 38% since last year.

Citizen Development Is Woven Into Jobs

For 76% of the application builders surveyed, citizen development is part of their day job, up from 68% last year.

Citizen Developers’ Fastest-Growing Apps

Customer-facing web and mobile applications are the fastest growing apps being built on citizen development platforms, rising to 35% of application builders from 27% last year.

Reducing Request Backlogs

Citizen development reduces unfulfilled request backlogs by 65%. It also results in faster time to market because applications can be built in less than two weeks for 53% of respondents.

Traditional App Development Is Slow

Developing a custom app using traditional development methods takes more than two months, according to 67% of non-customer respondents. 31% of these respondents said it takes six months.

Platforms Used for a Wide Range of Apps

Citizen development platforms can be used to develop 26 different custom applications for a wide variety of uses.

Top Apps Built with Citizen Development

Asset management
Project management
IT help desk
Inventory management
Contact management

Many Citizen Developers Work in LoB

For 79% of the organizations surveyed, the place most likely to find citizen developers is in lines of business, followed by central services at 62% and central IT at 39%.

A Collaborative Effort

Among professional developers in central IT organizations, 73% collaborate with citizen developers and business users for whom applications are being built.

Top Benefit of Citizen Development

The top benefit of no-code citizen development is the ability to maintain and update applications faster than the two-month window that 35% of traditional developers need.